1. Money-Back Guarantee At Best Channel Access (BCA Media), we are committed to providing high-quality server hosting solutions. We offer a 7-Day Money-Back Guarantee on all our hosting plans.
If you are not completely satisfied with our server performance or latency within the first 7 days of your purchase, you may request a full refund.
2. Conditions for Refund To be eligible for a refund, the following conditions must be met:
- The request is made within 7 days of the original purchase date.
- The issue is technical (e.g., server downtime, inability to connect) and our support team was unable to resolve it.
- The account has not violated our Terms of Service (e.g., used for illegal activities).
3. Non-Refundable Items
- Domain name registrations.
- Dedicated IP addresses setups.
- Services used for more than 7 days.
4. How to Request a Refund Please contact our support team at support@bestchannelaccess.com with your Order ID. Refunds are processed within 3-5 business days back to the original payment method.